Jasmine Green

Organizational Change Manager
Florida Blue
Jacksonville, FL 32246

Jasmine Green is a seasoned Organizational Change Management (OCM) leader currently serving as a Change Manager at Florida Blue. With over a decade of experience, she specializes in designing and executing change strategies that help organizations navigate complex digital transformations with clarity, courage, and heart. Jasmine is Prosci® Certified and holds an MBA from Brenau University, equipping her with strong business acumen alongside her expertise in stakeholder engagement, communication, and workflow adoption.
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Throughout her career, Jasmine has contributed to major initiatives at organizations Deloitte, IRS, US Department of Homeland Security, AbbVie Pharmaceutical, and Anthem Inc., driving impactful change through collaboration and strategic planning. Known for her ability to connect with diverse teams and foster buy-in, she creates communication plans, training materials, and workshops that empower employees to embrace transformation. Passionate about guiding others through uncertainty, Jasmine’s mission is to build what’s next by blending technology, people, and purpose.

• ITIL® v3 Foundation
• Prosci® Certified Change Practitioner

• Brenau University- M.B.A

• Black Talk Tech Women

Q

What do you attribute your success to?

I attribute my success to asking thoughtful, strategic questions and having the courage to challenge the status quo in a way that drives purposeful change. In my role at Anthem Healthcare, a single question sparked a re-evaluation of a long-standing process. This led to a system improvement that increased efficiency by 33%. That experience reinforced a core belief I carry into every engagement: sustainable transformation begins with curiosity, critical thinking, and a clear understanding of how change aligns with organizational strategy and people impac

Q

What’s the best career advice you’ve ever received?

One of the best pieces of advice I’ve ever received came from a mentor who told me, “Once you find your confidence, the world will open up for you.” I took that to heart. It reminded me that I had already done the work—I just needed to trust myself and keep going. They also encouraged me to give myself grace, to recognize that growth takes time, and that showing up consistently was just as important as any one big moment. That perspective changed everything for me.

Q

What advice would you give to young women entering your industry?

My advice to young women entering the industry is to take your time, do your research, and always keep a notepad handy to jot down notes and goals. Staying organized and strategic, like keeping lists on paper, has been key for me in balancing both my professional and personal life. Trust your voice, and don’t be afraid to use it. Early in your career, it can feel intimidating to speak up in rooms full of seasoned professionals—but your perspective matters. Change doesn’t happen without courage, and that includes the courage to advocate for people, for equity, and for the right way forward, even when it’s hard. Get comfortable with being uncomfortable. This field is about guiding people through uncertainty, resistance, and disruption. The more grounded you are in who you are, the better you’ll be at helping others navigate change. Learn to listen deeply, ask thoughtful questions, and lead with empathy. Build your toolbox—and your table. Certifications, frameworks, and methodologies are important, but relationships are everything. Make space for collaboration, mentorship, and diverse voices. Don’t wait for someone to invite you to the table—build your own, and bring others with you. And most importantly: Protect your peace. This work can be emotionally demanding, especially for women who often carry invisible labor. Set boundaries, know your worth, and create a life that feeds you—not just a career that needs you.

Q

What are the biggest challenges or opportunities in your field right now?

One of the biggest challenges in change management today is change fatigue. Organizations are moving through constant transformation—digital, structural, and cultural—and people are simply tired. Without clear communication, strong leadership support, and a human-centered approach, change efforts often lose momentum. Resistance has also become more layered; it’s not just fear of change, but past experiences where change wasn’t handled well. That calls for more empathy, better listening, and intentional leadership. There’s also the challenge of balancing emotional intelligence with honest pushback. As change leaders, especially women, we’re sometimes met with resistance when we speak hard truths or lead with emotional awareness. But that balance—between strategy and empathy—is exactly what helps people move through uncertainty with confidence. At the same time, there are real opportunities. There’s a growing commitment to people-first transformation, and with better data, we can measure and adjust change strategies in real time. The connection between change management and DEI is becoming stronger, creating space for more inclusive, lasting outcomes. And as AI and automation evolve, we have a key role in guiding ethical, thoughtful adoption that keeps people at the center. It’s a critical time in the field—full of challenges, but also full of potential to lead meaningful, lasting change.

Q

What values are most important to you in your work and personal life?

The most important values I bring to both my work and personal life are emotional awareness and calm responsibility. As a mother of three daughters, I’ve learned to listen carefully, practice critical thinking, and be the steady voice of reason—qualities that help me guide others thoughtfully and effectively in any situation.

Locations

Florida Blue

Jacksonville, FL 32246

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